AndreDEV Studio ("We", "Us", or "AndreDEV") is committed to protecting the privacy of our visitors and users. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide when accessing our website and services at andredev.studio (the "Site").
1. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: full name, email address, phone number, billing address (if applicable).
- Account Information: username, password (securely stored), and account preferences.
- Transaction Information: order details, payment history, invoices.
- Technical Information: IP address, browser type, browser version, time zone settings, operating system, device information, and server log data.
- Usage Data: pages visited, access times, clicks, referring URLs, and user activity on the Site.
- Voluntarily Provided Data: messages, uploaded attachments, form submissions, and feedback.
2. How We Collect Information
- Through forms you fill out, such as registration forms, contact forms, or newsletter subscriptions.
- Automatically through cookies, web beacons, and similar tracking technologies.
- From third-party service providers (e.g., payment gateways, analytics tools), when relevant.
3. How We Use Your Information
We use the collected data for purposes including:
- Operating, maintaining, and improving our Site and services.
- Processing registrations, orders, invoices, and service-related communication.
- Enhancing user experience and developing new features or functionality.
- Sending service updates, product announcements, or marketing communications (with your consent).
- Responding to support requests, questions, and complaints.
- Complying with legal obligations and preventing fraud or security threats.
4. Legal Basis for Processing
Where required under applicable law, we process personal data based on:
- Your consent.
- The performance of a contract with you.
- Compliance with legal obligations.
- Our legitimate interests (e.g., improving services, ensuring security), provided these do not override your rights.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Store your preferences and optimize user experience.
- Analyze Site performance and visitor behavior.
- Provide targeted or relevant content (where applicable).
You may disable cookies through your browser settings. However, certain Site features may not function properly without cookies.
6. Sharing Information with Third Parties
We do not sell your personal data. We may share your information with:
- Service providers assisting in operations (e.g., hosting, analytics, email delivery, payment processing).
- Government authorities when required by law.
- Third parties involved in business transactions (e.g., mergers or acquisitions), under confidentiality obligations.
7. Data Security
We implement reasonable technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. However, no transmission method over the internet or electronic storage is 100% secure.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, or enforce agreements.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where legally applicable.
- Object to or restrict processing of your data.
- Withdraw consent at any time (without affecting prior lawful processing).
- Request data portability where technically feasible.
To exercise these rights, please contact us through the information below.
10. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided their data without parental consent, please contact us so we can delete it.
11. Links to Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content on such websites. We recommend reviewing their respective privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. For major changes, we may notify you via email or a public notice on the Site.
13. Governing Law
This Privacy Policy is governed by the laws of the Republic of Indonesia unless otherwise required by applicable regulations.
14. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy, please contact:
AndreDEV StudioEmail: info@andredev.id
WhatsApp: 08112337891
Note: This document is provided for informational purposes and does not constitute legal advice. Please review with a legal professional if required.